Check-in & Check-out Hotel Policy

Check-in time at 14:00 Hrs.
Check-out time at 12:00 Hrs.
Room occupied beyond 14:00 Hrs. will be charged at full day rate unless agreed by the hotel in writing

Rate Inclusion

Free access to Serenity Onsen
Tea/coffee station in room
Satellite and cable TV
Free drinking water bottles on a daily basis
Free bottles of drinking water, replenished on a daily basis
Free WI-FI
Free parking
Serenity welcome drink upon arrival
Safety box in room

Child Policy

Child under 12 (twelve) years old stay free of charge for breakfast when sharing room with parents. (no extra bed).
Child over 15 (fifteen) years old a 100% adult charge
Maximum 1(one) child is allowed to share room with parents without extra bed

Pet policy

Pets are not allowed inside the hotel property

Smoking policy

All our guestrooms are non-smoking. Penalty of 1000 Baht if guest smoke in the room.

Cancellation Policy

Full payment is required at the time of reservation with a valid credit card
Rates are charged in Thai Baht currency
Any cancellation or amendment, non-refundable, no show, 100% charge of total booking amount.


Credit card accepted: